Returns & Exchanges

At FOSSiBOT, we stand behind the durability and quality of our electronics. If you are not completely satisfied with your purchase, you can return your device within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate a Request

  Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the device in its original packaging, including all cables, chargers, and manuals that were included in the initial shipment.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at the nearest authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition at our warehouse, your refund or exchange will be processed within 5-7 business days.